FAQ
To place an order, simply browse our selection, add desired items to your cart, and proceed to checkout. Follow the prompts to provide delivery information and complete your purchase.
Once an order is confirmed, modifications or cancellations may not be possible. Contact our Customer Service team immediately for assistance.
Stay updated on our latest promotions by subscribing to our newsletter or checking our website regularly. We may also offer exclusive discounts to our loyal customers.
We offer various delivery options, including standard and express delivery. Choose your preferred option during checkout.
After your order is dispatched, you will receive an email or SMS with tracking information. Use this information to monitor your delivery in real-time.
If you’re unavailable during delivery, the third-party service may follow specific procedures, such as leaving the package in a secure location or attempting redelivery.
Please refer to our Refund Policy for detailed information on our return and refund process.
Contact our Customer Service team at sales@pistachiochoco.ca with your order number and details to initiate a return.
We strive to source high-quality ingredients. While not all products are certified organic, we prioritize quality and freshness in our selection.
Follow the storage instructions on the product packaging. Generally, store nuts in a cool, dry place, and coffee in an airtight container away from direct sunlight.
You can contact our Customer Service team at sales@pistachiochoco.ca. We’re here to assist you with any questions or concerns.
